Privacy Policy

Last Updated: October 23, 2026

At Fathom Africa Safaris, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

By using our website and services, you agree to the collection and use of information in accordance with this policy. Please read this privacy policy carefully.

We collect several types of information to provide and improve our services to you:

When you book a safari, make an enquiry, or subscribe to our newsletter, we may collect personally identifiable information, including but not limited to:

• Full Name — To address you personally and for booking confirmations
• Email Address — To communicate with you and send booking confirmations
• Phone Number — For urgent communications and travel updates
• Country of Residence — To understand our client base and provide relevant information
• Travel Preferences — To tailor safari recommendations to your interests
• Special Requirements — Dietary needs, mobility assistance, or other requests

We may also collect information on how our website is accessed and used. This may include your IP address, browser type, browser version, pages visited, time and date of visit, time spent on pages, and other diagnostic data.

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings. For more information, please see our Cookie Policy.

Fathom Africa Safaris uses the collected data for various purposes:

• To provide and maintain our services — Including processing bookings, confirming reservations, and managing your safari itinerary
• To communicate with you — Sending booking confirmations, updates, and responding to your enquiries
• To improve our services — Understanding how visitors interact with our website helps us enhance the user experience
• To send promotional communications — With your consent, we may send newsletters and special offers
• To comply with legal obligations — As required by applicable laws and regulations
• For security purposes — To detect and prevent fraudulent activity

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

You have the right to:

• Access — Request a copy of the personal information we hold about you
• Rectification — Request correction of inaccurate or incomplete information
• Erasure — Request deletion of your personal information
• Restriction — Request restriction of processing your data
• Data Portability — Request transfer of your data to another service
• Withdraw Consent — Withdraw your consent to our use of your data at any time

To exercise any of these rights, please contact us.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. We may retain and use your information to comply with legal obligations, resolve disputes, and enforce agreements.

We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, or delivering services. These parties are obligated to maintain the confidentiality of your information.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us: